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MIRRACLE LAND PVT. LTD.
Hospitality Operations Hospitality & Accommodation

Urban Haven Boutique Serviced Residences

Turnkey conversion and full-cycle management of 42 luxury serviced apartments with dedicated concierge and tech-enabled operations.

Client / Partner Metro Properties Trust
Location Central Business District, New Delhi
Completion October 2026

Project Overview

Mirracle Land Hospitality took over an underperforming urban residential asset and repositioned it as a premier boutique serviced apartment complex catering to international business executives and high-net-worth travelers. Implementing our proprietary operational standards, guest management workflows, and high-touch housekeeping protocols, the property achieved industry-leading guest feedback and asset returns.
The Challenge

The property suffered from low asset utilization (under 48% occupancy) and lacked unified guest protocol and automated check-in systems.

The Mirracle Land Solution

We implemented a complete operational restructuring, deployed contactless check-in kiosks powered by GuestVault, elevated linen and amenities curation, and established a 24/7 personalized concierge desk.

Measurable Outcome & Impact

Occupancy surged to 89% within five months, with a 38% increase in average daily room rate (ADR) and consistent 4.9-star guest ratings across major booking platforms.

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Urban Haven Boutique Serviced Residences Overview
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