Hospitality & Accommodation
Full-time
New Delhi NCR (On-site)
Senior Operations Manager — Hospitality & Serviced Residences
Lead operational excellence across our growing portfolio of boutique hotels and premium serviced BNB properties.
Experience: Senior (6–10 years)
Deadline: Dec 24, 2026
Key Responsibilities
• Oversee day-to-day operations across managed hotel properties and upscale serviced residence clusters.
• Ensure adherence to brand quality benchmarks, guest satisfaction standards, and health & safety compliance.
• Supervise property general managers, guest concierge leads, and central housekeeping teams.
• Drive cost-effective vendor management and maintenance lifecycle scheduling.
• Review financial performance metrics, RevPAR optimization, and guest review analytics.
Candidate Qualifications & Skills
• Bachelor’s or Master’s degree in Hotel Management or Business Administration.
• Minimum 6 years of progressive operational leadership in reputable hotel chains or luxury residence operators.
• Proven mastery of property management systems (PMS) and tech-enabled guest check-in platforms.
• Exceptional interpersonal, crisis resolution, and leadership capabilities.
Compensation & Executive Benefits
• Highly competitive executive remuneration and performance-linked annual bonus.
• Comprehensive executive healthcare coverage for self and family.
• Professional development sponsorship and leadership training.
• Corporate travel privileges across group hotel properties.
Application Form
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